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Privacy Policy

Last Updated: December 20, 2025

At Compliance Pro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our ISO27001 compliance platform.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, job title, and company information
  • Compliance Data: Evidence submissions, audit documentation, assessment results, and compliance records
  • Usage Information: How you interact with our platform, including login times, features used, and system preferences
  • Technical Data: IP addresses, browser type, device information, and cookies for platform functionality
ISO27001 Compliance: As a compliance platform, we maintain strict data handling procedures in accordance with ISO27001 standards and international data protection regulations.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our compliance management services
  • Process and store your compliance documentation securely
  • Facilitate audits and assessments by authorized auditors
  • Generate compliance reports and analytics
  • Communicate with you about your account and compliance status
  • Improve our platform and develop new features
  • Ensure platform security and prevent unauthorized access

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

  • Authorized Auditors: Assigned auditors may access your compliance data to perform their audit functions
  • Service Providers: Trusted third-party providers who assist in platform operations (under strict confidentiality agreements)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with continued privacy protection)

4. Data Security

We implement comprehensive security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Role-based access controls ensure only authorized personnel can access your data
  • Regular Audits: We conduct regular security audits and vulnerability assessments
  • Backup Systems: Secure backup systems ensure data availability and recovery
  • Compliance: Our security practices align with ISO27001 and other international standards

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal and regulatory requirements
  • Support compliance audits and certifications
  • Resolve disputes and enforce our agreements

Upon account termination, we will securely delete or anonymize your personal information in accordance with our data retention policies and applicable laws.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Data Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from non-essential communications

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session and platform preferences
  • Analyze platform usage and improve user experience
  • Provide security features and prevent fraud

You can control cookie settings through your browser preferences. Note that disabling cookies may affect platform functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by data protection authorities
  • Other lawful transfer mechanisms as available

9. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our platform
  • Sending email notifications to registered users
  • Providing prominent notice within the platform interface

Your continued use of the platform after changes become effective constitutes acceptance of the updated policy.

Questions About This Privacy Policy?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@compliancepro.com
Address: Compliance Pro Privacy Office
123 Business District, Melbourne VIC 3000, Australia